FAQ

A. Please allow 7-14 business days  for order processing and shipping (not including weekends and holidays). The carriers that we provide are USPS, FEDEX.   

Do you ship Internationally? 

A. Yes, we ship internationally. Please allow 7-14 for order processing and shipping.  You are responsible for paying for all duties and taxes at the time of delivery. 

How can I track my order?

A. You can go to the TRACK ORDERS tab on the website  and enter your  order number and email to get your tracking information.

 

Can I return my order? 
A. Yes, orders can be inquired for a return within 7 days of the delivery date for store credit only.  UNDERWEAR or UNDERGARMENTS  CAN'T BE RETURNED.

All returned items must be returned in NEW UNWORN  condition  in order to receive store credit only. It is at our discretion to give store credit.

Can I exchange my item? 

A. Sorry, no  Exchanges only Store Credit.  You will have to  return your original  item and place a new order to receive a new item.Only accepted items will receive store credit. UNDERWEAR or UNDERGARMENTS  CAN'T BE RETURNED.

 

Any unapproved exchanges will not be accepted and the item(s) will be sent back at your expense. 

****Please note that we are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS/FedEx to the local carrier in your country or region, or air and ground transportation strikes or delays, nor any extra fees, custom or back end charges once the package has exited the United States.****